Become a key player in education technology as a Customer Success Manager at KEV. You will enhance the customer experience and drive satisfaction with K-12 software for school finance teams.
In this strategic role, you will manage customer relationships, ensuring success and retention through thoughtful engagement. Your skills in revenue growth, customer advocacy, and problem-solving will be essential as you connect with district leadership and their specific goals.
Key Responsibilities: • Own and manage customer success for a portfolio of districts • Drive revenue growth by achieving renewal and expansion targets • Build robust relationships with district leadership and stakeholders • Understand customer goals to maximize their return on investment • Lead regular executive discussions and business reviews
Requirements: • Minimum 2 years in Customer Success or Account Management • Proven experience in K-12 software environments • Strong business acumen and communication skills • Track record of driving product adoption and retention • Ability to collaborate across teams effectively
Elevate customer experiences and contribute to the educational sector at KEV today. #J-18808-Ljbffr