Job Description Insight Global is seeking a Technical Support Specialist to support technology project delivery and change initiatives within an Agile environment. This individual will work closely with business stakeholders, technology teams, and vendors to coordinate projects, manage change requests, gather requirements, and ensure successful delivery. Responsibilities

Coordinate project activities and change requests from initiation through closure Gather and document business and technical requirements Create and maintain user stories and project documentation Act as a liaison between business teams, technology teams, and vendors Track project status, risks, dependencies, and action items Support Agile delivery processes and Jira backlog management We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability,



protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected]. To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements

2+ years of experience in Project Coordination, Business Analysis, or Technology Delivery Experience working in Agile environments Solid knowledge of Jira and project tracking tools Ability to gather requirements and facilitate stakeholder discussions Understanding of software development, networking, and technology concepts Strong communication, organization, and problem-solving skills Experience supporting pricing, lending, or financial services applications Experience managing change requests and vendor coordination Understanding of upstream/downstream system integrations

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📌 Technical Support Specialist (Winnipeg)
🏢 Insight Global
📍 Winnipeg