Join RBC as a Senior CRM Business Systems Analyst, leading the CRM Modernization program for a state-of-the-art Capital Markets Salesforce FSC Application. This role emphasizes business analysis and technical expertise in a hybrid work setting.
As an Associate Director, you will drive the development of business and system requirements for a high-profile transformation program. You will collaborate with development teams, solution architects, and business stakeholders to deliver innovative solutions for over 3,000 users across 16 countries. This position offers a unique opportunity to mentor junior analysts and shape the future of RBC's CRM systems.
Key Responsibilities:
• Lead requirement gathering and documentation processes • Collaborate with architects and developers for effective solutions • Facilitate communication with stakeholders and QA teams • Manage project risks alongside Scrum Master • Build a repository of reusable documentation
Requirements: • 5-7 years as a Business Systems Analyst • Strong experience with Salesforce Financial Services Cloud • Proficiency in Agile methodologies and Jira • Familiarity with data analysis and transformation techniques • Excellent presentation skills
Bring your expertise in CRM systems and business analysis to deliver impactful solutions at RBC. #J-18808-Ljbffr
📌 Senior CRM Business Systems Analyst at RBC (Winnipeg)
🏢 Socket.dev
📍 Winnipeg
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