Our operation in Nanaimo provides our team members with an amazing prospect to work withone of our airline partners! In Nanaimo you will be a partof an amazing team of customer service specialists who work together to provide exemplary service. So, would you say that going above and beyond is in your DNA? Do you love to travel and want to travel even more at discounted rates? Does the opportunity to provide exemplary service to passengers on some of Canada's best airlines appeal to you? Are you someone who is known for reliability and flexibility?What do we offer?Executive Aviation is proud to have very progressive wage ranges with lots of earning potential. The range of salary for this position is $19.55-$22.55/hour. We offer comprehensive Health benefits for all part- and full-time team members. We also have fantastic flight benefits with the airlines that we support. We want to see you grow and reach your goals! The sky's the limit with Executive Aviation.ResponsibilitiesOur customer service agents are responsible for creating a safe and stress-free experience for travelers as they begin and end their journeys:Helping passengers check-inSupporting self-serve kiosksPreparing aircraft for on-time departuresFacilitating deplaning and boarding of passengersGreeting passengers who are arriving from flightsFollowing airline specific check-in policies and proceduresA physical ability to consistently lift up to 70 lbs/32kgsPositively work airline crewLight grooming dutiesKindly enforce airline and airport policies and procedures to passengersAnd more!QualificationsYou are a true customer service champion with a minimum of two years' in a customer-facing roleYou bring a proven track record of punctuality and reliability and understand that performing on time is a cornerstone of airline serviceYou love to multi-task and are comfortable in a fast-paced where time pressures are a way of lifeYou are a great communicator in both individual and group settings and have a demonstrated proficiency with computers and software.Completion or working towards completion of Travel and Tourism Diploma, Marketing or Business DiplomaPrevious airport experience would be considered an assetFlexible availability to work shift work which includes early mornings, days, late evenings, weekends and/or holidaysAn ability to meet all conditions of employment:Restricted Area pass issued by Transport CanadaA criminal background checkHold a valid Driver's license #J-18808-Ljbffr

📌 Customer Service Agent (Nanaimo)
🏢 Executive Aviation
📍 Nanaimo