At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools! Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

Our Expectations
The individual responsible for implementing the vendor compliance policy will also be in charge of various vendor performance analysis functions and identifying opportunities to improve related processes. They will act as a subject matter expert, responsible for collecting, entering, reviewing, and analyzing data in order to summarize and report on vendor performance. They will also be responsible for promoting alignment among internal stakeholders through open and inclusive communication.

Your Role Prepare and review vendor scorecards within the vendor management system

Analyze and process claims and reimbursement requests

Prepare and submit month-end financial reports





Coordinate with internal and external stakeholders to ensure timely conflict resolution

Ensure the monitoring and communication of key performance indicators (KPIs), service level agreements (SLAs), and contractual obligations

Build strong relationships and collaborate with internal and external stakeholders to achieve program objectives

Actively engage with vendors on open items and provide timely resolution

Take a proactive approach to improving collaboration and increasing compliance throughout the order lifecycle

Promote a culture of continuous improvement and innovation by leveraging business intelligence, adopting and contributing to best practices, new tools, process reengineering, and other efficiency-driven initiatives

Assist in preparing monthly performance reviews for leadership

Maintain documentation and data in the vendor management system for audit purposes

Qualifications We Are Looking For 3-5 years of relevant experience in supply chain support (sales forecasting, procurement, project delivery)

Bachelor’s degree (or equivalent) in operations management, logistics, engineering, operations research, or a related field

Solid proficiency in MS Access and MS Excel

Knowledge of JDA tools (demand, execution, order optimization) is an asset





Solid understanding of procurement principles and processes

Strong business acumen and communication skills

Analytical mindset; expertise in solving complex technical problems

Strong sense of partnership with multiple stakeholders

Ability to work effectively both independently and as part of a team

By joining the RONA family, you’ll enjoy many benefits, such as: A childcare centre that can accommodate up to 78 children (Remove if not applicable)

A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations

Electric car charging stations

A fitness centre, sports activities, and showers

Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)

Benefits: retirement savings plan, annual bonuses, student incentive program, etc.

Career growth opportunities within the company

An inclusive and safe working environment

Promotion of work-life balance

An employer that’s involved in the community

And much more!

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.

RONA is committed to encouraging diversity and inclusion. We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.

📌 Analyst, Vendor Performance (Quebec City)
🏢 Rona
📍 Quebec City