Loop in Toronto is hiring a Collections & Customer Support Associate to help customers navigate overdue accounts while providing exceptional support across the customer journey. You will split time between collections (70%) and general support (30%), speaking with business owners daily to balance empathy with accountability.
You will negotiate repayment plans, review account histories, and drive timely resolutions while maintaining strong relationships and explicit documentation.
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📌 Impactful Collections & Customer Support Specialist (Toronto)
🏢 LOOP
📍 Toronto
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