- Maintain files, including pre-verifying payment requisitions, constructing files, and sorting and distributing mail
- Coordinate the year-end process of packing, labelling, and shipping files
- Handle requests for files housed in Central Records
- Maintain records and requests for receipt books and daily receipt breakdowns
- Maintain and update employee signature cards and lists
- Log payment requisition rejects
- Gather data and complete routine reports as required
- Perform light custodial duties and/or shipping and receiving as required
- Perform other duties as assigned
Requirements
- High school diploma or equivalent
- One year of practical experience in an office environment
- Ability to learn and/or operate office software and equipment
- Working knowledge of Microsoft Office
- Ability to work with minimal direction and exercise initiative
- Novice oral and written communication skills
- Novice organizational and time management skills
- Intermediate keyboarding skills
- High degree of accuracy and attention to detail
- Ability to handle multiple tasks and prioritize assignments to meet deadlines
- Novice ability to work effectively as part of a team
- Intermediate customer service and interpersonal skills
- Knowledge of MPI policies and procedures related to products and coverage is an asset
- Knowledge of the insurance industry and related regulations and acts is an asset
Core Competencies
Demonstrates strong organizational skills and attention to detail while maintaining records and handling multiple tasks in an office workplace. Proficient in Microsoft Office and capable of operating office equipment to support daily operations.
Highest-signal resume keywords
- Microsoft Office Proficiency
- Organizational Skills
- Attention to Detail
- Customer Service Skills
- Office Experience
Hard Skills
- Keyboarding Skills
- File Maintenance
- Data Gathering
- Payment Requisition Processing
- Record Keeping
Soft Skills
- Communication Skills
- Time Management
- Teamwork
- Initiative
Certifications & Qualifications
- High School Diploma or Equivalent
Industry Keywords
- Insurance Industry Knowledge
- MPI Policies and Procedures