Elevate your career with CGIC as a Claims Client Service Specialist in a hybrid work model. This role focuses on providing exceptional service and support to clients navigating their claims.

CGIC is seeking a full time Claims Client Service Specialist. You will handle incoming inquiries, assist in setting up claims, and guide clients through their loss scenarios. With a focus on exceptional client service, you will also troubleshoot issues and offer insights to improve processes that enhance client experience.

Key Responsibilities:



• Provide exceptional service while adhering to claims standards • Respond to loss inquiries and gather necessary claim details • Advise clients on reporting options and next steps • Identify complex claims for further investigation and escalation • Offer feedback to improve efficiency and client satisfaction

Requirements: • One year of customer service experience required • Knowledge of client service principles essential • Proficient in Microsoft Office and email systems • Willingness to pursue provincial adjuster licenses • Assets: post-secondary diploma in Insurance, contact center experience

Bring your client-focused skills and commitment to service excellence to CGIC's Claims team. #J-18808-Ljbffr

📌 Claims Client Service Specialist Hybrid (Montreal)
🏢 Co-operators
📍 Montreal