Act as the first-line technical support when assisting employees with all PC, mobile devices, network hardware and software problemsResponsible for maintaining and control of IT inventory and troubleshooting of all PCs, servers, printers, scanners, and Local Area Networks ensuring compliance with organization’s and funders’ standardsMaintain and secure the backup process to prevent data lossVerify the elimination of viruses and computer protectionTrain users and provide orientation for recent employees onboarding with IT toolsAssist other IT support personnel where needed, and other duties as assignedRequirementsMinimum college certificate/diploma in the related fieldMinimum of 2 years work experience in a similar environment or one year in IT/Computer support roleCompTIA, A+, Server+, Network+, Security+ or MCSE Certification is an assetThorough knowledge of Microsoft Active Directory, Windows family (10, 8, 7, Server 2012+), Microsoft Office 2016/2019, Office 365, SharePoint,



networking concepts and implementation.Core CompetenciesDemonstrates expertise in technical support for PC and mobile devices, ensuring compliance with organizational standards while maintaining IT inventory and security protocols. Proficient in training users and onboarding new employees with IT tools and systems.Highest-signal resume keywordsTechnical SupportMicrosoft Active DirectoryWindows Operating SystemsCompTIA A+ CertificationNetworking ConceptsATS Optimization KeywordsHard SkillsTechnical SupportTroubleshootingData Backup ManagementVirus EliminationIT Inventory ControlSoft SkillsUser TrainingCommunicationCertifications & QualificationsCompTIA A+CompTIA Network+CompTIA Security+MCSE CertificationIndustry KeywordsIT SupportComputer SupportTechnical AssistanceCompliance StandardsTools & TechnologiesMicrosoft Office 2016Office 365SharePointLocal Area Networks#J-18808-Ljbffr

📌 It Support Technician - $47,754 A Year (Winnipeg)
🏢 Desjardins
📍 Winnipeg