Join ABB as a Service Manager and guide service strategy while ensuring profitable growth. Lead a dedicated team and enhance customer experience in a dynamic environment.

In this pivotal role, you will steer the service strategy while managing the P&L; to meet the organization's performance objectives. Your leadership will foster a culture of collaboration and continuous improvement, focusing on optimizing service delivery efficiency and customer satisfaction. This senior managerial position is economical and requires a clear vision for operational excellence.

Key Responsibilities:
• Lead service strategy aligned with business goals
• Ensure effective P&L; management
• Drive improvements in service responsiveness
• Develop and mentor a team of 10+ professionals
• Resolve critical customer issues directly

Requirements:
• Bachelor’s degree mandatory
• Over 12 years of related experience
• Proven track record in a B2B technical setting
• Leadership experience with diverse teams
• Bilingual in English and French required

Empower your career at ABB, where your leadership drives impactful service outcomes.
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📌 ABB Service Manager Role (Quebec City)
🏢 BlackBerry
📍 Quebec City