Title posted on indeed.com - Case Manager - LGBTQ+Newcomers
Posted on July 23, 2026 by Employer details Centre for Newcomers Society of Calgary
Case Manager Title posted on indeed.com - Case Manager - LGBTQ+Newcomers
Posted on July 23, 2026 by Employer details Centre for Newcomers Society of Calgary
Job details *Position Summary*We are seeking a dedicated and compassionate Case Manager, who is a robust advocate for and has connections to local Queer and Trans networks. As our Case Manager for new comers to Calgary that identify as 2SLGBTQ+ , you will play a crucial role in ensuring these individuals receive the necessary services and support throughout their re-settlement journey. Your experience providing support to this client group along with your fluency in Queer & Trans terminology will be essential in your Case Management responsbilitilies.
Key Responsibilities * Accountable for the full client care cycle, including assessing, planning, implementing, monitoring and evaluating actions required to meet the client’s settlement and human services needed
* Conducts the assessments and needs against a comprehensive social determinant of health and settlement service plan management framework.
* Determines 2SLGBTQ+ clients’ needs and requirements by completing intake interviews; determining need for settlement, housing, educational, medical, psycho-social, mental health and/or other external needs; reviewing external expert evaluations, objectives, and plans.
* ·Developing, monitoring, and evaluating case management service plans and progress;
* Facilitating interdisciplinary approaches; monitoring staff performance to meet service plan objectives.
* Improves staff competence by providing educational resources; balancing work requirements with learning opportunities; evaluating the application of learning to changes in results.
* Improves results by studying, evaluating,



and re-designing processes; implementing changes; rewriting policies and procedures.
Requirements * A diploma or degree in the social services, RSW prefered
* Preference will be given to a person with 2SLGBTQ+ lived experience
* Previous experience providing support to Queer/Trans clients
* Proven experience faciliting support groups and or workshops
* Connections to local Queer & Trans networks
* Knowledge and understanding of HIV/AIDS hisotry and current realities
* An understanding and appreciation for the challenges of LGBTQ+ immigration and refugee issues
Fluency in Queer & Trans Terminology and Cultural References * Community Involvement or Activism within queer/trans spaces would be an asset
* Comfort with Non-Traditional Family Structures and Chosen Family Support
Join our team as a Case Manager where you can make a meaningful impact on the lives of 2SLGBTQ+ individuals while working in a supportive environment focused on collaboration and successful client outcomes.
Job Type: Full-time
Pay: From $60,253.00 per year
Benefits Company pension
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
On-site childcare
On-site gym
In office parking
Paid time off
Vision care
Wellness program
Application question(s) Do you have solid connetions to local Queer & Trans Networks? If yes, please list a few.
Are you fluent in Queer & Trans terminology and cultural references?
Education: Bachelor's Degree (preferred)
Experience: Case Management: 2 years (required)
Licence/Certification: RSW designation (preferred)
Work Location In person
Location Calgary , AB
Work location On site
Salary $ 60,253 YEAR annually
Terms of employment Full time
Starts as soon as possible
vacancies 1 vacancy
Source indeed.com #10208483185
Calgary, AB

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📌 case manager (Alberta)
🏢 Centre for Newcomers Society of Calgary
📍 Alberta