Drive superior customer satisfaction as a Customer Service Supervisor at Shoppers Drug Mart. Oversee cash operations and training for a dedicated team.
In the role of Customer Service Supervisor, you will manage essential customer service and loss prevention functions while fostering a positive shopping experience at Shoppers Drug Mart. Your leadership will guide staff through training and compliance with store policies, ensuring quality service and effective merchandising.
Key Responsibilities:
• Train cashiers and merchandising teams in store policies
• Oversee daily cash flow and inventory management
• Address customer inquiries and resolve service issues
• Ensure store cleanliness and proper product rotation
• Manage merchandising displays as directed
Requirements:
• Robust judgment and independent decision-making skills
• Organized with excellent time management abilities
• Proficient in typical retail software
• Experience in customer-facing roles essential
• Knowledge of retail operations and product offerings
Lead by example, ensuring excellence in service and store presentation at Shoppers Drug Mart.
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📌 Customer Service Supervisor at Shoppers Drug Mart (British Columbia)
🏢 Shoppers Drug Mart
📍 British Columbia