Step into the role of a Technical Support Engineer specializing in drones and UAV at SFM in Dorval, QC. Use your skills to enhance customer experience and product efficiency.

As a Solutions Engineer, you will play a critical role in our field-based technical team. You will troubleshoot, train, and provide transparent communication about our UAV solutions to ensure successful implementation. With at least 3-5 years in a relevant technical support role, you will engage with clients across Canada, and sometimes internationally, to demonstrate our products and gather valuable feedback.

Key Responsibilities:
• Act as primary technical contact for customer inquiries
• Conduct comprehensive product demonstrations for stakeholders
• Maintain technical documentation,



including user guides and tutorials
• Implement customer feedback in product development
• Attend trade shows to showcase SFM’s offerings

Requirements:
• 3-5+ years in UAV technical support experience
• Advanced Pilot Certificate and SFOC are required
• Degree in Engineering or Computer Science preferred
• Excellent problem-solving and critical thinking skills
• Bilingual in English and French is essential

Bring your drone expertise to SFM and help lead the way in UAV solutions.
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📌 Technical Support Engineer - Drones & UAV (Quebec City)
🏢 SF Marketing
📍 Quebec City