Elevate customer support as a Hybrid Support Engineer with Check Point, offering technical assistance and expertise on installations and troubleshooting across the US and Canada. This position requires two days in-office work each week.

As a successful candidate, you will have 5-8 years of networking and Internet Security experience. You will apply your knowledge of Check Point products while interacting with clients and providing technical solutions. Collaborating with a close-knit team, your technical and business communication skills will shine as you manage customer expectations and address issues efficiently.

Key Responsibilities:
• Support customer installations and provide technical guidance
• Analyze and troubleshoot Check Point product issues




• Ensure effective communication with clients on expectations
• Write documentation and educate clients on best practices
• Travel as needed to customer sites throughout North America

Requirements:
• 5-8 years in relevant networking and security
• Solid understanding of Check Point products
• Proficient in RHEL and associated technologies
• Solid VPN and OSI model familiarity
• Experience with troubleshooting tools like Wireshark

Leverage your technical acumen and improve the client experience at Check Point.
#J-18808-Ljbffr

📌 Hybrid Support Engineer Role at Check Point (Quebec City)
🏢 Check-Point-Software-Technologies-2
📍 Quebec City