Elevate client outcomes by becoming a Dynamics 365 Customer Engagement Senior Consultant at BDO Canada. This role focuses on advising clients and enhancing their Dynamics 365 experience.

Join BDO Canada’s Solution Operations practice as a full-time Dynamics 365 Customer Engagement Senior Consultant. You will leverage over 7 years of experience to provide post-implementation support and optimize client adoption of Dynamics 365 CE and the Power Platform. As a trusted advisor, you will drive proactive enhancements and offer focused solutions that deliver measurable ROI while working in a managed services environment.

Key Responsibilities:
• Lead health checks and roadmap discussions with clients
• Provide escalation-level troubleshooting for complex issues




• Optimize client solutions to improve efficiency and ROI
• Translate client needs into actionable recommendations
• Develop repeatable service offerings and best practices

Requirements:
• 7+ years of Dynamics 365 CE support experience
• 3+ years of senior-level Power BI experience
• Microsoft certifications in Dynamics 365 CE and Power Platform
• Strong communication and advisory skills
• Ability to analyze and improve client processes

Make a meaningful impact by enhancing client engagements and fostering solid relationships at BDO Canada.
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📌 Senior Consultant in Dynamics 365 CE (Ontario)
🏢 BDO
📍 Ontario