Founded in 2003 by seasoned real estate executives, Europro, an asset management company, is supported by an in-house property management, financial, leasing and development team. We identify investment property opportunities, complete due diligence and analysis, acquire and manage the investment. When appropriate for our investors, we organize the disposition of the property. Investments include retail properties, office towers and industrial buildings. Europro currently manages 27 assets with over $1 billion in value covering more than 6.5 million square feet. Europro is a highly entrepreneurial and driven organization that generates profits for its investors. For more information on Europro please visit our website www.europro.ca.

About the Position:

Reporting to the General Manager, the Operations Manager is responsible for the day-to-day operations of the assigned building in the portfolio. Duties include, but may not be limited to, checking, maintaining and repairing building systems, preforming preventative maintenance, promptly and courteously responding to tenant work orders, participating in the on-call rotation, training new operations staff, and ensuring the successful operations of the buildings in your portfolio. As a representative of the company, the Operations Manager’s actions and conduct will at all times promote the company values and may be required to assist at other properties on an as needed basis.

What you’ll do:

Continuously train and oversee operations team members

Contacting contractors for quotes, and overseeing trades while working onsite

Ensure health and safety policies and safe work practices are being followed

Assist with procurement and life cycle planning

Ability to lead by example

Follow safe work practices, and implement knowledge of WHMIS and OH&S; policies in work activities

Comply with company policies and procedures at all times and ensure building standards and efficiencies are maintained

Ability to identify and developing more effective building operating procedures, safe work policies, and standards





Coordinate the completion of all scheduled and unscheduled maintenance work by scheduling daily work assignments and delegating to the appropriate member of the operations team, including (but not limited to):

Inspection of all HVAC, mechanical, electrical, life safety equipment

Tests and record keeping for chemical treatment of all fluid systems

Monitoring of the central HVAC and building related systems and routine preventive maintenance and repairs

Seasonal shutdown/startup of heating/cooling systems, chillers and cooling towers

Monitoring of the Building Automation System for operating trends and revision to set points and operating schedules

Monthly recording of utility check meter readings, with an understanding of consumption data, and reporting anomalies in consumption trends

Test run and log emergency generator and fire pumps as per schedule

Ensure that an accurate log of daily activities is maintained for all shifts

Ensure monitoring and control of all life safety equipment including the fire alarm and sprinkler systems, fire hydrants, standpipe connections, fire doors, etc. is completed

Ensure operations storage and shop areas are well organized and stocked

Assist with coordinating access for third party service providers, and shut down of building systems to accommodate installation of tenant improvements and modifications to building systems, mechanical rounds and inspect equipment to ensure that it is operating within correct parameters

Troubleshoot mechanical equipment failures and perform/coordinate unscheduled repairs

Respond to tenant calls regarding all operations queries & building emergencies (i.e. water leaks); co-ordinate same with the tenant to ensure proper repair is being completed with a customer service focus, in a timely fashion

Be available for emergency call out response and assistance

Assist with creation and implementation of budgets, variance reporting, forecasting, future year budgeting,



issuance of purchase orders and project management of upgrade projects

Have an understanding of cost control and operate within approved budgets

Other duties as assigned by Management

Minimum Qualifications:

10+ years of facilities maintenance and preference given to those with previous supervisory experience

Knowledge of HVAC, electrical, fire alarm panels, Sprinkler systems, Emergency power generators, plumbing, etc. and ability to understand and interpret specifications and related system drawings, schematics and blueprints

Familiar with automated preventative maintenance programs and building automation systems

Ability to communicate effectively and professionally, both oral and written, with all levels within the company

Mature and self-motivated team player who is committed to personal growth and ethical integrity

Proven strong relationships with industry peers and trade associations

Exceptional observation and problem-solving skills

Familiar with Provincial Health & Safety Legislation (i.e. WHMIS, Occupational H&S; Act)

Physically fit enabling reasonable lifting, pushing, pulling, climbing, walking

Ability to work independently on assigned tasks and with other team members for tasks requiring more than 1 person

Completion of Class 2 Building Environmental Systems Certification (or equivalent hands-on experience)

Working at heights certification is required, will train

Class G drivers license is required

Proficient in MS Office

Ability to work evenings and weekends, as being on a rotation on-call schedule is required

Strong administrative and organizational skills; ensures operations records, files and documentation are maintained in an orderly, accurate and timely fashion

Ability to achieve goals using logical and strategic approaches to resolving challenges; and is adaptable to new ideas and can embrace change

Ability to allocate one’s time effectively (prioritize) and manage multiple demands with tight deadlines; works under pressure and achieve quality results

Ability to resolve problems using facts and sound reasoning

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📌 Building Operations Manager (Ontario)
🏢 Europro
📍 Ontario