Key Responsibilities

Source and coordinate available freight loads through brokers, load boards, and customer relationships.

Match available loads with appropriate trucks, drivers, equipment, and routes.

Negotiate freight rates and confirm pickup and delivery requirements.

Dispatch drivers and provide complete load information, including pickup/delivery addresses, appointment times, commodity details, and special instructions.

Communicate with brokers, shippers, receivers, and drivers regarding load status, delays, appointment changes, and other issues.

Track pickup and delivery times and ensure required documentation is collected.

Obtain and verify rate confirmations, bills of lading (BOLs), proof of delivery (POD), and other transportation documents.

Resolve transportation issues quickly and professionally.

Coordinate appointment scheduling and assist drivers with route and delivery information.

Maintain positive working relationships with carriers, drivers, brokers, and customers.

Qualifications

Previous experience in freight dispatching, trucking, logistics,



or freight brokerage is preferred.

Knowledge of the North American trucking and freight industry.

Strong negotiation and communication skills.

Ability to multitask and work effectively in a quick-paced environment.

Excellent organizational and time-management skills.

Strong attention to detail.

Knowledge of common trucking terminology, documents, and procedures.

Working Conditions

Frequent communication by phone, email, and messaging platforms.

May require availability outside regular business hours to handle delays, emergencies, and changing transportation schedules.

Position Type

Full-time / Part-time

Salary

To discuss

Knowledge of MS Office Suite (Intermediate Excel and Word skills)

Strong communication skills in French and English, both spoken and written

Good organizational and time management skills

Team player

Autonomous and dynamic

Excellent problem-solving skills

📌 Dispatcher (Quebec City)
🏢 Transport Loyal Express
📍 Quebec City