Elevate your career with FIRST Insurance Funding of Canada as a Client Service Specialist. This hybrid role requires exceptional communication and organizational skills to support brokers and clients.
As a Client Service Specialist, you are the first point of contact for inquiries via phone and email. You will engage with customers to provide timely and effective solutions while maintaining strong relationships. The role requires a proactive attitude, focusing on customer satisfaction and resolution efficiency.
Key Responsibilities:
• Provide top-tier customer service to brokers and clients
• Respond promptly to queries via phone and email
• Manage and document client interactions accurately
• Elevate serious complaints to management immediately
• Support brokers with FirstInsite web navigation
Requirements:
• 3-5 years of customer service experience required
• Strong verbal and written communication skills
• Proficiency in Outlook, Excel, and MS Word
• Ability to adapt in a rapid-paced environment
• College or University degree preferred
Launch your client service career in a dynamic, supportive culture at FIRST Canada while ensuring client satisfaction.
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📌 Client Service Specialist at FIRST Canada (Toronto)
🏢 Wintrust Financial
📍 Toronto