$25-$30 per hour

Ottawa, ON

Contract

Contract Duration: 36 months

Job Description

Prepare and deploy Windows 11 laptops using Microsoft Managed Desktop (MMD) standards, including Autopilot

enrollment and configuration profiles

Unbox, assemble, and set up laptops, docks, and peripherals at user workstations or staging areas

Safely back up and transfer user data, profiles, and settings from legacy devices to new laptops using approved tools

and processes

Record and update asset information in inventory systems, including device assignment, status, and lifecycle tracking

Provide onsite or remote support during deployment to clients, including user orientation, login assistance, and basic

troubleshooting

Retire legacy devices by performing secure data wipes, updating asset records, and preparing hardware for disposal or

redeployment

Verify devices meet security, patching, and compliance requirements (e.g., encryption, policies, updates) before and

after deployment

Other related activities and deliverables as required

Required Skills

University degree or college diploma in a technology-related field

A minimum of four (4) years of demonstrated IT experience

A minimum of three (3) years of demonstrated experience in a laptop refresh project using Intune, ServiceNow,

SCCM

Demonstrated advanced Microsoft knowledge and experience in desktop and Office tool support

Demonstrated experience deploying and supporting Windows 10/11 laptops in an enterprise environment

Demonstrated experience with device imaging, provisioning,



and configuration profiles

Demonstrated experience performing data migration and device refresh activities

Demonstrated familiarity with IT asset management systems and lifecycle tracking

Demonstrated knowledge of endpoint security controls, including encryption (e.g., BitLocker), patching, and

compliance policies

Demonstrated experience performing hardware setup and troubleshooting (laptops, docks, peripherals)

Demonstrated robust experience troubleshooting and user support skills during deployment

Desired Skills

Demonstrated knowledge of Microsoft on premise and Azure cloud applications

Demonstrated basic experience in troubleshooting Transmission Control Protocol/Internet Protocol (TCP/IP) network

environments

Demonstrated experience supporting large-scale enterprise device deployments (e.g., 500+ devices)

Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) considered an asset.

About US Tech Solutions US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement By applying, you acknowledge that AI-assisted tools may be used during hiring.

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