Transform HR service delivery as Fortive's Senior HR Operations Specialist. Drive excellence in operations while enhancing employee interaction in the Americas region.
In this pivotal role within Fortive's HR Shared Services, you will manage complex inquiries and improve service quality using your HR expertise. Your focus will be on optimizing processes and collaborating with stakeholders to ensure alignment across HR functions while facilitating an enhanced user experience.
Key Responsibilities:
• Address complex HR inquiries across various channels
• Ensure case resolutions meet high-quality standards
• Identify process improvements through trend analysis
• Lead continuous improvement of MyHR processes
• Partner with teams to enhance system functionality
Requirements:
• Bachelor’s degree in Human Resources or relevant field
• Minimum 5 years of HR operations experience
• Demonstrated ability to drive process improvements
• Robust analytical skills with HRIS familiarity
• Proven communication skills and customer focus
Contribute to Fortive's mission by ensuring operational excellence in HR services.
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