Be a pivotal part of Allshores Limited's team as an Overnight Care Associate, working remotely from Dartmouth. This role supports urgent medical care during nighttime hours, ensuring swift responses and care coordination.

In this position, you will handle urgent communications and facilitate air ambulance transfers from 8 PM to 8 AM. Your ability to solve problems and work autonomously will be crucial as you guide clients through complex medical logistics. You'll also ensure all services comply with established policies and maintain high standards of service.

Key Responsibilities:
• Manage overnight calls, emails, and faxes from clients
• Gather information for urgent case openings
• Facilitate and coordinate air ambulance transfers




• Provide high-quality customer service with empathy
• Keep thorough and accurate records of cases

Requirements:
• 3 years of experience in case coordination or customer service
• Familiarity with health care or insurance preferred
• Excellent communication skills; active listening required
• Robust organization and critical thinking abilities
• Prior experience with emergency medical logistics highly desirable

Become an integral part of Allshores Limited, using your skills to support clients in urgent situations during overnight hours.
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📌 Overnight Care Associate at Allshores Limited (Quebec City)
🏢 Allshores
📍 Quebec City