Pursue excellence in client service at Raymond James as a Client Experience Manager for a 12-month contract. Oversee client relationships and lead a team focused on delivering exceptional service.

This role in the Raymond James Correspondent Services team is integral to enhancing client satisfaction and managing service relationships effectively. You will utilize strong prioritization and organizational skills while operating in a high-pressure setting, where clear communication is key.

Key Responsibilities:
• Act as an escalation contact for client inquiries and troubleshooting
• Lead and mentor the RJCS relationship associate team
• Manage client transitions following established project management protocols




• Maintain oversight of client-focused communications
• Assist with project implementation and compliance checks

Requirements:
• 5+ years of relevant experience in investment services
• 2+ years in a managerial role with direct reports
• Commitment to completing the Canadian Securities Course (CSC)
• Strong skills in Microsoft Office and analytical problem-solving
• Knowledge of Dataphile is an asset

Leverage your management experience and problem-solving abilities in a client-centric role with Raymond James.
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📌 Join Raymond James as Client Experience Manager (British Columbia)
🏢 Raymond James
📍 British Columbia