Become the frontline support for students at the University of Guelph as a Linc Service Assistant. This role tackles a variety of inquiries, ensuring student satisfaction and success.

The Linc Service Assistant serves in the Office of Registrarial Services, engaging with domestic and international students. You will handle inquiries related to admissions, financial aid, and academic policies, while creating a welcoming environment. Ideal candidates should exude empathy, adaptability, and professionalism throughout daily interactions.

Key Responsibilities:
• Address student inquiries with confidentiality and care
• Manage emotionally charged situations with tact
• Interpret student documents for advisement




• Utilize systems such as OSAP and student planning tools
• Provide support in academic advising processes

Requirements:
• Minimum two-year Community College Diploma required
• 2 years of experience in front-line customer service
• Solid judgement and multitasking abilities
• Excellent computer skills and data entry accuracy
• Ability to support a team-oriented environment

Support students in making informed academic choices and navigating their university journey effectively.
#J-18808-Ljbffr

📌 Linc Service Assistant Role at Guelph (Ontario)
🏢 Ontario University Athletics
📍 Ontario