Join YMCA of Three Rivers as a Retention Specialist in Stratford, ON, focusing on client retention and employment outcomes. This full-time contract role emphasizes support and relationship building.

In this results-driven position, you'll engage with employed clients at critical retention phases while collaborating with Employment Coaches. With a focus on building trust and overcoming barriers, you'll work to ensure stability in clients’ employment. Strong organizational skills will help you maintain accurate documentation and data integrity while meeting performance targets consistently.

Key Responsibilities:
• Actively support clients at various employment milestones
• Collect and verify retention documentation promptly
• Monitor progress and offer proactive interventions




• Attend meetings to strengthen community partnerships
• Collaborate with internal and external partners for success

Requirements:
• Two years minimum experience in client engagement or similar roles
• Education in social services or related fields preferred
• Robust communication skills and attention to detail
• Experience with performance-driven objectives
• Access to reliable transportation and a G driver's license needed

Drive impactful results in client retention at YMCA of Three Rivers while enhancing community well-being.
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📌 Retention Specialist at YMCA of Three Rivers (Ontario)
🏢 YMCA of Three Rivers
📍 Ontario