Drive cloud performance and support in Toronto as a Senior IT Operations Analyst at TD. Ensure robust operations on Azure Public Cloud and contribute to exceptional service quality.
TD is seeking a Senior IT Operations Analyst to deliver cloud PaaS/IaaS support. You will manage incidents, oversee complex cloud environments, and improve service satisfaction through problem resolution. Familiarity with ITIL processes and commitment to on-call duty are essential for this role.
Key Responsibilities: • Provide 24/7 on-call support for Azure operations • Manage complex incidents and service requests • Collaborate with teams for effective issue resolution • Create support documentation and automation scripts • Drive root cause analysis for recurring issues
Requirements: • Extensive experience with Azure Public Cloud services • Knowledge of DevOps, Agile, and scripting languages • Proven problem determination skills in complex environments • Familiarity with incident and change management methodologies • Ability to support off-hours escalations via mobile
Utilize your expertise in cloud operations to enhance service delivery at TD in Toronto. #J-18808-Ljbffr
📌 Senior IT Operations Analyst at TD (Winnipeg)
🏢 TD
📍 Winnipeg
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