Shape the future of healthcare as a Provider Operations Coordinator with Maple. This pivotal role involves overseeing provider communication, onboarding, and data management in a hybrid format.

At Maple, you will support the Provider Network Operations team by managing the support inbox and guiding new providers through the onboarding process. You'll proactively handle inquiries and help maintain high standards in provider communications and operational workflows. This role is crucial for fostering effective interactions across multiple provider-focused teams.

Key Responsibilities:
• Manage the provider support inbox and Slack communications
• Oversee the complete onboarding process for recent providers
• Monitor provider feedback for quality improvement




• Assist with mass communication logistics via HubSpot
• Conduct weekly KPI tracking and present findings

Requirements:
• Degree in business, health administration, or related field
• 1-2 years' experience in support or administrative roles
• Excellent written and verbal communication skills
• Strong ability to manage multiple priorities
• Service-oriented mindset for inter-team collaboration

Enhance provider support and operational efficiency at Maple, all while showcasing your organizational talents.
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📌 Healthcare Provider Operations Coordinator (Ontario)
🏢 Maple
📍 Ontario