Join Miele as a Domestic Appliance Technician and provide exceptional service to consumers. Take charge of onsite appliance challenges and ensure effective communication with technical resources.
This role demands an experienced technician with at least 2 years in service or appliance repair. You will resolve consumer issues, maintain efficient operations, and coordinate technical training where necessary. Your solid understanding of Miele's systems will be crucial in achieving superior results.
Key Responsibilities:
• Deliver high-level customer service and technical support
• Document findings and coordinate training for staff
• Maintain effective communication with dispatchers and customer care
• Organize van inventory and daily job schedules
• Provide support when RSM is unavailable
Requirements:
• At least 2 years of appliance service experience
• Proven communication and problem-solving skills
• Proficiency in Miele's operational systems
• Decision-making focused on consumer experience
• Background in customer service/administrative roles
Bring your technical expertise to Miele's dedicated team and enhance customer satisfaction.
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