Join Bedford Ready Mix as an Order Desk Customer Service Representative and provide efficient support during high-volume operations through call management.

Reporting to the Operations Manager, you'll handle customer inquiries, ensure accurate order processing, and coordinate scheduling with dispatch. Your attention to detail and strong communication skills will be crucial as you navigate multiple priorities daily.

Key Responsibilities:
• Handle inbound and outbound calls professionally
• Process sales orders and customer questions accurately
• Schedule and confirm delivery times with customers
• Monitor order progress and adjust schedules
• Assist dispatch functions as needed

Requirements:
• Customer service experience is required
• Proficient with Microsoft Office and order entry systems
• Familiarity with the construction industry is advantageous
• Ability to remain calm under pressure
• Solid problem-solving abilities for customer needs

Elevate your career at Bedford Ready Mix by providing outstanding customer service and support in a dynamic order desk environment.
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📌 Order Desk Customer Service Role at Bedford Ready Mix (Nova Scotia)
🏢 OSCO Construction Group
📍 Nova Scotia