Join MindBridge Analytics as an IT Support Specialist in Ottawa, Ontario, providing top-notch technical assistance. Focused on enhancing employee productivity, you will resolve various IT challenges efficiently.

This hands-on role requires you to support end-user technology, Microsoft 365 applications, and meeting room tech. Collaborating closely with the IT team, your expertise in troubleshooting and strong customer service will be crucial for success. You’ll ensure that equipment remains operational while contributing to ongoing IT operations and projects.

Key Responsibilities:
• Resolve Level 1 and Level 2 IT issues
• Provide deskside support for employees
• Manage user accounts and access rights
• Troubleshoot audio/visual and conferencing systems
• Assist with routine operational tasks and audits

Requirements:
• 1-2 years of experience in help desk roles
• Knowledge of multiple operating systems
• Strong critical thinking and troubleshooting ability
• Proficient in communicating technical information
• Capacity to manage workload effectively

Elevate your IT career while supporting creative financial solutions at MindBridge in Ottawa.
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📌 MindBridge IT Support Specialist Role (Quebec City)
🏢 MindBridge
📍 Quebec City