Step into a pivotal management role at Aquatera, focusing on customer account services and operational excellence. Drive high-quality service and efficient billing in an environmentally conscious organization.

As the Customer Accounts Manager, you’ll take charge of overseeing billing, collections, and customer service for our water and waste services. This role requires a proactive leader committed to continuous improvement and a team-oriented work culture. Your leadership will be crucial in maintaining efficient processes that enhance client satisfaction and community well-being.

Key Responsibilities:
• Oversee a team dedicated to high-quality customer service
• Ensure accurate billing and collection of dues




• Lead team development through training and coaching
• Manage the integration of billing technology systems
• Foster a positive workplace compliant with safety policies

Requirements:
• Bachelor’s degree in Commerce or equivalent
• 3-5 years of managerial experience
• In-depth knowledge of utility systems and billing operations
• Proficiency in Microsoft Office and reporting tools
• Robust analytical and organizational skills

Contribute to Aquatera’s mission while enhancing customer care and operational efficiency.
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📌 Manager, Customer Accounts at Aquatera (Alberta)
🏢 Socket.dev
📍 Alberta