Join the dynamic team at OpenRoad Toyota Richmond as a full-time Automotive Service Advisor. Play a crucial role in enhancing the customer experience through effective communication and service management.

As part of the service department at the largest Toyota dealership in British Columbia, you will address inquiries, document service requests, and oversee the repair process. The position offers numerous opportunities for qualified growth and a collaborative work culture focused on innovation and relationship building.

Key Responsibilities:
• Handle customer inquiries and document vehicle issues
• Accurately fill out repair orders and relevant paperwork
• Monitor service schedules and manage customers' expectations




• Provide suggestions for additional repairs when necessary
• Ensure customer complaints are resolved satisfactorily

Requirements:
• Clean British Columbia driver's license is required
• Working knowledge of automotive repair techniques
• Strong customer retention skills and effective communication
• Ability to work well with different organizational levels
• Ability to speak Mandarin is highly valued

You can contribute significantly to customer satisfaction as part of the OpenRoad Toyota team.
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📌 Automotive Service Advisor Role (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia