Join United Canada's team as a Senior Account Manager leading customer relationships in the facility maintenance sector. Your strategic approach will focus on customer loyalty and satisfaction throughout the territory.

This Senior Account Manager position emphasizes building and maintaining exceptional trust-based relationships with clients. By strategically managing territory and addressing operational challenges, you will lead discussions that enhance service quality and customer experiences. Collaboration with talent acquisition to recruit top staff will also be a key focus.

Key Responsibilities:
• Position as the face of United, building customer trust
• Collaborate with partners to enhance operational efficiencies
• Conduct performance reviews with upper management




• Lead store visits to address customer needs
• Ensure timely resolution of customer issues and escalations

Requirements:
• Minimum 10 years in operational management
• At least 5 years in the Janitorial industry
• Relevant university degree in Business or Operations
• Advanced planning and task management skills
• Robust communication and conflict resolution capabilities

Leverage your skills in strategic account management and operational excellence to elevate customer experiences with United.
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📌 Senior Account Manager - Facility Services (British Columbia)
🏢 Socket.dev
📍 British Columbia