Lead transformative changes at CAA Atlantic as Director of Contractor Network. This pivotal role enhances service reliability and partner relationships for over 330,000 members in Atlantic Canada.

In this position, you will work alongside the Vice President of Operations to manage a vast network of service providers. Your focus will be on delivering high-quality assistance and continuous improvement, significantly impacting member trust and satisfaction. Engage with stakeholders to align the Contractor Network's operations with CAA Atlantic's values and strategic goals.

Key Responsibilities:
• Collaborate on multi-year strategies for contractor performance
• Monitor and improve service delivery using KPIs
• Engage service providers through training and incentives




• Manage contracts and budget processes effectively
• Identify best practices to streamline operations

Requirements:
• Education in Business Administration or related field
• 10+ years leadership experience, preferably in service industries
• Proven ability in contract management and vendor relations
• Solid analytical skills with KPIs and performance metrics
• Willing to travel within Atlantic Canada

Strengthen CAA Atlantic's Contractor Network through exceptional leadership and a commitment to service excellence.
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📌 CAA Atlantic Director, Contractor Network Position (Nova Scotia)
🏢 CAA Atlantic
📍 Nova Scotia