Join US Tool Group as a Customer Service Specialist in this full-time position. Engage with key clients while managing inquiries, quotes, and purchasing processes effectively.

As a Customer Service Specialist for a 12-month contract, you will be part of US Tool Group, known for its top-notch service in the industrial products sector. This role requires excellent communication skills to interact with customers and suppliers, ensuring smooth operations and addressing any issues that arise. Your proactive approach and robust problem-solving skills will help document and track conversion opportunities.

Key Responsibilities:
• Provide accurate quotes and respond to customer inquiries
• Facilitate supplier RFQ processes




• Create part numbers and manage blanket POs
• Address discrepancies and RMA issues
• Safeguard confidential information and agreements

Requirements:
• High school diploma; post-secondary education preferred
• Understanding of procurement processes
• Problem-solving skills in customer service
• Detail-oriented with strong organizational skills
• Commitment to confidentiality

Bring your skills in customer engagement and supplier relations to US Tool Group and thrive in a supportive environment.
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📌 Customer Service Specialist at US Tool Group (Ontario)
🏢 US TOOLGROUP
📍 Ontario