Lead the operations team at BGIS as the National Operations Manager, ensuring efficient scheduling and exceptional service delivery across client accounts. This full-time position demands extensive facility management experience and strong people skills.

In this crucial role, you will manage work orders and coordinate with technicians to meet service level agreements. As a seasoned facility expert, you will enhance processes through data-driven strategies while building strong client relationships. Your solid leadership will motivate team members to achieve corporate objectives.

Key Responsibilities:
• Oversee service delivery for client accounts
• Identify and develop talent within the team
• Monitor performance metrics and implement corrective actions




• Collaborate on escalated service issues and improvements
• Ensure compliance with regulatory standards

Requirements:
• University degree or College diploma required
• Minimum 5 years of facility management experience
• Strong operational and vendor management background
• Excellent communication and interpersonal skills
• Proven leadership capability with measurable results

This position offers a competitive salary and the chance to impact BGIS's service efficiency and client satisfaction.
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📌 BGIS National Operations Manager Role (Ontario)
🏢 BGIS
📍 Ontario