Lead transformative vendor partnerships as Intuit's Principal Vendor Partner Manager. Your strategic vision will play a critical role in driving exceptional outcomes for customer success.

As a seasoned expert, you will influence key partnerships, refining our engagement models and service delivery excellence. More than just managing relationships, you will engage deeply with data to bring clarity and improvements to our operations, ensuring a seamless connection between internal teams and external partners.

Key Responsibilities:
• Drive operational excellence across multiple vendor relationships
• Analyze KPI performance to inform strategic decisions
• Conduct thorough Weekly and Monthly Business Reviews
• Collaborate with Workforce Management on real-time staffing
• Serve as a point of escalation for key stakeholders

Requirements:
• 10+ years in Vendor Partner Management or related
• Successful track record with vendor partnerships
• Expertise in contact center metrics
• Solid data analysis and presentation skills
• Bachelor's degree; MBA or advanced degree preferred

Utilize your leadership skills to foster innovation and drive success at Intuit.
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📌 Principal Partner Manager at Intuit (Ontario)
🏢 Intuit
📍 Ontario