Support the Sunshine Mountain Lodge as the Assistant Hotel Operations Manager, enhancing guest experiences in the breathtaking Canadian Rockies. This role emphasizes leadership in hotel operations and team direction.

You will assist the Hotel Operations Manager in ensuring service standards exceed guest expectations. Managing the Front Desk, Bell Desk, Hotel Maintenance, and Housekeeping departments, you’ll lead by example and tackle day-to-day tasks with precision. Your leadership will be vital in resolving guest concerns and ensuring adherence to the Resort's service philosophy and operational standards.

Key Responsibilities:
• Guide hotel operations and assist in guest experience
• Direct scheduling and manage department labor costs




• Ensure timely documentation and report completion
• Process guest accounts and maintain financial accuracy
• Conduct training and performance reviews with HR

Requirements:
• 2-3 years’ hotel leadership experience required
• Hotel Management diploma or degree preferred
• Proficiency in Microsoft and PMS systems, especially Maestro
• Strong organizational and time management skills
• Must maintain a qualified appearance and conduct

Lead and innovate in your role to enrich guest experiences at Sunshine Mountain Lodge.
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📌 Sunshine Mountain Lodge Assistant Manager Role (Alberta)
🏢 Sunshine Village
📍 Alberta