Become a Field Support Technician with ASSA ABLOY, supporting customers with mechanical products across Ontario and Quebec. This position emphasizes hands-on support and effective communication.

In this role, you will be responsible for aiding customers with mechanical and electromechanical solutions, troubleshooting their issues effectively. Collaborating closely with various departments, you’ll utilize solid communication and analytical skills to resolve problems. The position promises a mix of fieldwork and customer service, ideal for individuals passionate about technical support and product knowledge.

Key Responsibilities:
• Troubleshoot hardware and electromechanical product issues
• Direct customer communication via calls, emails, and chat




• Maintain effective inter-team communications
• Use CRM for issue tracking and resolution
• Provide technical training as necessary

Requirements:
• Technical diploma or relevant experience required
• Experience in the architectural field is preferred
• French language skills are a plus
• Excellent problem-solving abilities
• Willingness to travel within assigned territories

Embrace your passion for customer service and technical support with ASSA ABLOY as a Field Support Technician.
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📌 ASSA ABLOY Field Support Technician (Ontario)
🏢 Record UK
📍 Ontario