Enhance service stability as a Specialist in IT Operations at FCT. Utilize your technical skills for effective incident management and operational support in a agile environment.
FCT is searching for a Specialist in IT Operations with 5-7 years of experience to join our dedicated IT team. This role involves supporting infrastructure and technology services while ensuring that operational documentation and procedures are maintained effectively. You will be integral in incident problem-solving and disaster recovery activities.
Key Responsibilities:
• Manage daily IT activities across various platforms
• Investigate alerts and coordinate resolution efforts
• Engage in incident reviews and root-cause follow-ups
• Maintain operational documentation and knowledge articles
• Validate production readiness and recovery procedures
Requirements:
• 5-7 years of relevant IT operations experience
• Diploma in Computer Science or equivalent experience
• Familiarity with Microsoft-centric technology environments
• Experience with ITSM tools like ServiceNow
• Basic knowledge of Disaster Recovery processes
Leverage your skills in IT operations to make a meaningful impact at FCT.
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📌 Specialist in IT Operations Needed (Ontario)
🏢 FCT
📍 Ontario
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