Enhance educational effectiveness as the Process Improvement Specialist at JIBC, New Westminster. Utilize your expertise in workflow analysis to improve student and client satisfaction.

As a full-time Process Improvement Specialist at JIBC, you'll play a pivotal role in optimizing educational processes. Required are a bachelor's degree and solid experience in operations analysis. You will apply continuous improvement methodologies like Lean and PDCA to identify gaps and redesign workflows, ensuring the highest quality of service.

Key Responsibilities:
• Identify and analyze workflow gaps in education
• Implement process enhancements and improvements
• Facilitate workshops and stakeholder engagement




• Develop and maintain supporting documentation
• Lead change management initiatives effectively

Requirements:
• Bachelor's degree in Operations Management or similar
• 3+ years in business process improvement roles
• Relevant certifications in Lean, Six Sigma or PMP
• Excellent proficiency in process mapping tools
• Solid problem-solving and communication abilities

Contribute to JIBC’s mission through effective education process management and by championing best practices.
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📌 JIBC Process Improvement Specialist (British Columbia)
🏢 Justice Institute of British Columbia
📍 British Columbia