Transform customer engagement as a Guest Experience Lead for lululemon at Galeries de la Capitale. Focus on delivering unparalleled service and enriching shopper interactions.

This position centers on maximizing guest satisfaction and empowering the team. As a leader, you will play a crucial role in ensuring that every customer leaves with a positive impression. The role emphasizes teamwork and an engaging atmosphere that enhances the overall shopping environment.

Key Responsibilities:
• Guide customer service team in daily operations
• Address customer feedback with professionalism
• Create a friendly shopping workplace
• Collaborate with management on service improvement
• Train and mentor team members for success

Requirements:
• Experience in a customer service leadership role
• Exceptional communication and interpersonal skills
• Ability to resolve customer issues promptly
• Commitment to enhancing customer experience
• Availability to accommodate flexible shifts

Drive customer satisfaction with lululemon, enhancing every guest interaction through expert leadership and service.
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📌 Customer Experience Leader at Galeries de la Capitale (Quebec City)
🏢 Lululemon
📍 Quebec City