Join Bupa as a Customer Services Consultant, playing a key role in supporting residents and their families through their care journey. Deliver warm, professional service while managing essential operational tasks.
At Bupa Windsor, this position is vital for managing the admissions process and ensuring a seamless experience for residents. You will be responsible for documenting and coordinating necessary agreements and supporting your colleagues with administrative and operational tasks. This role requires solid organizational skills and a passion for helping others.
Key Responsibilities:
• Conduct informative tours and build referral relationships
• Manage documentation for resident admissions and placements
• Assist in employee lifecycle management, including recruitment
• Coordinate staffing rosters and ensure compliance with agreements
• Provide stellar customer support to residents and staff
Requirements:
• Proven customer service experience in a healthcare setting
• Strong administrative skills with attention to detail
• Ability to manage multiple tasks and prioritize effectively
• Experience in payroll processing and documentation
• High standards for both resident and employee support
Make a difference at Bupa by enhancing the quality of service for our residents and contributing to a supportive environment.
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