Join Empire Life as a Bilingual Service Representative. This remote position across Canada focuses on delivering exceptional service and addressing customer needs while managing various applications.

The Retail Operations team at Empire Life is looking for a Bilingual Service Representative to handle service requests and ensure timely resolutions. Candidates will work on investigations and follow-ups while navigating multiple systems. This role demands high accuracy and the ability to prioritize tasks effectively.

Key Responsibilities:
• Process service requests within established standards
• Provide accurate and prompt resolutions to inquiries
• Analyze and follow up on simple cases as needed
• Assist with client administration procedures and transactions
• Ensure customer accounts are updated accurately

Requirements:
• 1+ years of office experience
• Bilingual (English/French) communication skills
• Proficient in computer software tools
• Solid ability to multitask efficiently
• Must have reliable internet access for remote work

Utilize your bilingual abilities and customer service skills with Empire Life in this impactful role.
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📌 Empire Life Bilingual Service Representative (Manitoba)
🏢 Empire Life Insurance
📍 Manitoba