Discover a rewarding opportunity as a Business Analyst within Toronto's Children's Services division. This full-time, temporary position focuses on business transformation and technology solutions.

As part of a cooperative team, you'll engage in key projects aimed at enhancing digital client services for families. Your role will involve managing Agile processes, developing user stories, and drafting documentation that drives service efficiency and client satisfaction. This is your chance to make a lasting difference.

Key Responsibilities:
• Guide technology-driven transformation initiatives alongside stakeholders
• Document user requirements and drive backlog refinement sessions
• Collaborate with cross-functional teams on Agile projects




• Analyze and document business processes and system needs
• Develop comprehensive reports for senior management

Requirements:
• Degree in IT or Business Analysis, or equivalent experience
• Demonstrated Agile methodology experience
• Excellent communication and stakeholder management skills
• Familiarity with childcare service operations is advantageous
• Eagerness for continuous learning and growth

Utilize your analytical skills to improve services for children and families in Toronto.
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📌 Toronto Children's Services Business Analyst Role (Ontario)
🏢 City of Toronto
📍 Ontario