Join McKesson as the Technical Administration & Support Manager, a pivotal role enhancing healthcare delivery through effective technical support operations. Drive team performance and innovation.

In this managerial role, you will lead teams responsible for providing high-quality technical support across McKesson's technology landscape. Focus on ensuring adherence to compliance and governance while fostering an inclusive and productive work environment. You'll also oversee budgets and facilitate operational processes to optimize efficiency and service delivery, ensuring your teams meet established KPIs and improve overall performance.

Key Responsibilities:
• Oversee daily operations related to technical support
• Coach supervisors on performance and service quality




• Manage vendor relationships and monitor performance
• Drive implementation of new workflows and processes
• Conduct workforce planning and skills development

Requirements:
• Bachelor’s degree with 6+ years of relevant experience
• 1+ years in a supervisory capacity
• Knowledge of IT infrastructure and support workflows
• Robust problem-solving and communication abilities
• Skills in financial planning and resource management

Lead teams at McKesson to optimize technical operations while enhancing healthcare access and quality.
#J-18808-Ljbffr

📌 Technical Support Management Role at McKesson (Ontario)
🏢 McKesson
📍 Ontario