Overview The role of the Account Manager is to provide partnership to the Sales Leader in the servicing, retention and growth of a group of clients. Position also liaises with insurance companies resulting in maintaining and exceeding the service standards of Arthur J. Gallagher. In addition, an Account Manager will participate in client-facing meetings, insurer negotiations and promotion of existing and additional products and services. Business analysis and reporting in addition to assuming various projects to support the achievement of the departmental goals and objectives is also a function of this role.

How you'll make an impact

Markets all Recent business and renewals (that require re-marketing)

Binds accounts/coverages with insurer

Negotiate terms/conditions with company, prepares binders and sends to client and insurer to request issuance of policy

Meet with or discuss with client any additional underwriting information necessary for placement of new business and/or renewals

Provide confirmation to the insurance company of the client’s acceptance of renewal rates

At the discretion of the Sales Leader handle renewal negotiations with insurers based on complexity and/or expertise

Provide detailed summary of terms and pricing negotiated with recommendations for additional coverages and placement of all accounts handled

At the direction of the Sales Leader, attend client meetings to gather renewal information and participate in renewal negotiation/presentation meetings either in conjunction with Sales Leader or on their own

At the discretion of the Sales Leader, attend conferences to aid in retention and new business opportunities of various programs

Working with the Sales Leader,



develop and implement new business and program opportunities

Maintain professional relationships with key insurers to ensure maximization of new business growth and retention opportunities

Collaborate with sales and operations to provide guidance and technical resources in the preparation and response of qualified RFP’s as required.

Attend appropriate industry functions.

Special projects as assigned

About you

Wanting to join a dynamic fun commercial team all the while learning each and every day

Minimum of 3 years relevant insurance industry experience

Level 2 Licensed CIP, FCIP, CRM, or CAIB an asset or the or willingness to continue their education to reach designation

Client service and/or advocacy experience an asset

Consistently demonstrated ability to handle marketing of accounts, including negotiation of all accounts in portfolio with client facing activities maintaining a book of business

Consistently demonstrated ability and willingness to work in tandem with the sale leader for complex account placement and administration

Consistently demonstrated ability to work on own initiative including suggestion and implementation of efficiencies to increase productivity of team workflow

Consistently demonstrated commitment to promotion of new business sales within team





Consistently demonstrated ability and willingness to train more junior staff members

Strong analytical, organization and time management skills

Excellent interpersonal, written and verbal communication skills

Strong team player – ability to adapt to, and work cooperatively with, various individuals

Strong analytical, organization and time management skills

Self-starter with high level of initiative

Proactive in identifying opportunities and developing solutions

Creative / out of the box thinking

Ability to work well under pressure with minimum supervision in a team environment

Exceptional computer and technical skills including proficiency in Microsoft office products

Able to adapt quickly to change

Demonstrated ability to re-prioritize as required

Ability to identify and analyze client risk exposures

Ability to multi-task in a fast-paced environment

Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

Flexible medical & dental coverage to meet your household's needs

Life, Dependent Life and AD & D Insurance options

Retirement savings including RRSP including a company match, TFSA, pension and more

Employee Stock Purchase Plan

Educational expense reimbursement

Employee assistance programs

Discounted gym membership (GoodLife Fitness)

Opportunity for flexible work arrangements

Paid sick days & personal days

Employee education recognition program

Employee referral bonus program

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📌 Head of Product (Winnipeg)
🏢 Confidential
📍 Winnipeg