Join A&D; as a Senior Customer Service Representative in a fully remote position. Bring your expertise in order management and customer support to provide exceptional service to B2B clients.

This role serves as a key player in managing B2B customer accounts, facilitating order entry, processing invoices, and ensuring client satisfaction. You will use your solid interpersonal skills and attention to detail to handle various inquiries and coordinate complex orders. Your experience in a remote setting will be invaluable for this dynamic position.

Key Responsibilities:
• Serve as first contact for B2B customer inquiries
• Accurately enter and process customer orders
• Manage order shipments and verify compliance




• Expedite orders and communicate status proactively
• Assist with product returns and maintain accurate records

Requirements:
• High school diploma; Associate's or Bachelor's preferred
• At least 2 years of remote customer service experience
• Bilingual in French and English preferred
• Proficient in Microsoft 365 applications
• Excellent organizational and communication skills

Leverage your customer service experience and support A&D;'s mission to provide precision measurement solutions worldwide.
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📌 Remote Senior Customer Service Role (Ontario)
🏢 ——- A.
📍 Ontario