Elevate your IT career with TD as an IT Operations Analyst II located in Toronto. Contribute to robust support systems for banking infrastructure and critical applications while ensuring seamless operations.

In this role, you'll be part of a dedicated team providing 24/7 support and monitoring for the Bank's distributed and mainframe environments. Your focus will be on incident management and change policies while ensuring high availability of client-server applications. You'll also assist in resolving service delivery issues and enhancing operational efficiency through effective communication.

Key Responsibilities:
• Conduct system surveillance for critical applications and technologies
• Process incident and change requests efficiently
• Create and manage incident tickets in compliance with policies




• Maintain reports and essential documentation
• Collaborate with colleagues and stakeholders for service excellence

Requirements:
• Degree/Diploma in Technology or relevant experience
• Certifications such as CCNA, CCNP, and ITIL are advantageous
• Familiarity with AIX, LINUX, WINTEL, and network environments
• Solid organizational and multitasking skills
• Effective verbal and written communication capabilities

Utilize your expertise at TD to ensure robust IT operations and client satisfaction through effective monitoring and support.
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📌 IT Operations Analyst II in Toronto (Ontario)
🏢 TD
📍 Ontario