Join RBC as a Private Banking Associate in Brossard where you will deliver exceptional client service and foster digital engagement. Enhance experiences through discovery and need identification.
In this key role, you will be responsible for managing incoming servicing requests while providing high-level, personalized support to our Private Banking clients. This position entails serving clients via various communication channels, being an everyday banking expert, and ensuring client concerns are addressed swiftly.
Key Responsibilities:
• Fulfill service requests via phone and email
• Identify and address client needs with expertise
• Champion digital education for client interaction
• Ensure resolution of client concerns seamlessly
• Deliver high-quality service and transaction support
Requirements:
• Minimum 2-3 years in banking
• Bilingual (English and French)
• Proven communication and service skills
• Robust organizational capabilities
• Proficient in Microsoft Office Suite
Drive client satisfaction and elevate their banking experience with RBC through your expertise.
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