Role:
When you walk into one of our stores you recognize yourself. You are passionate about the western lifestyle, and it’s easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goal, personal productivity, and strive to deliver excellent customer service. You proactively lead and develop the team around you. You are able to multitask with a smile on your face and work within a team to ensure every one of our customers and staff receives the “Lammle’s Experience”.

Responsibilities:

Making the company mission statement our driving force

Support all aspects of the day-to-day operations of the store in a manner consistent with Lammle’s culture, Performance Standards and Beliefs, while providing the Lammle’s Experience.

Functioning as the coach, motivating source, and team leader for the store staff; liaison with the Customer Service Centre

Human Resources Management

Training and development of store staff.

Create and maintain a positive team environment whose players are passionate about our Performance Culture

Operational Management

Supporting the implementation of company policies and procedures

All training standards, company programs as per direction.

A solid focus on customer service and consistently maintaining customer service levels

Contribution to supporting inventory control, minimize Shortage & Adjustments,



maintain accurate store inventory

Ensure that the store’s physical conditions are clean and well maintained (vacuum, dust, floor free of obstacles) and train staff accordingly

Identify when that equipment is operational and maintained (computers, vacuum cleaners, ladders, lights, audio-visual) and train staff accordingly

Merchandise Management

Lead on merchandise display and presentation consistent with Lammle’s image

Merchandise the store based on promotions or season and store profile as directed

Communicate and support company promotions

Complete markdowns and transfers accurately and in a timely manner

Use windows and store fronts effectively

Product knowledge training and coaching to all outfitters

Promoting and enhancing our company image

Support in allover strategy

Skills:

Leader who can engage, inspire empower and motivate others to act.

Strong personal skills, outgoing and able to communicate with co-workers and customers

Sales and customer service orientated, ability to identify opportunities and problem solve

Critical thinking skills, proactive and innovative

Self-motivated, having an ownership mentality and a can-do approach.

Western knowledge preferred

Qualifications:

Retail Management experience a must

TackExperience and knowledge an asset

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📌 Key Holder (British Columbia)
🏢 Lammle's Western Wear
📍 British Columbia